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Privacy Policy

Last updated: February 2026

1. Information We Collect

When you use our website or book a consultation, we may collect:

  • Personal identification information (name, email address, phone number)
  • Demographic information (age range)
  • Hair loss concerns and medical history relevant to consultations
  • Photos you voluntarily submit for assessment
  • Website usage data through cookies and analytics

2. How We Use Your Information

We use collected information to:

  • Provide and improve our consultation services
  • Respond to your enquiries and book appointments
  • Send you relevant information about our services (with your consent)
  • Analyse website usage to improve user experience
  • Comply with legal obligations

3. Data Protection

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. All data is stored securely and in compliance with UK GDPR and Data Protection Act 2018.

4. Data Sharing

We do not sell your personal information. We may share your data with:

  • Our partner clinics for consultation and treatment purposes
  • Service providers who assist in operating our website and services
  • Legal authorities when required by law

5. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Data portability
  • Withdraw consent at any time

6. Cookies

Our website uses cookies to enhance user experience and analyse site traffic. You can control cookie preferences through your browser settings. Essential cookies are required for the site to function properly.

7. Contact Us

For any privacy-related questions or to exercise your data rights, please contact us at info@transplantpartners.com